I’ve been working in the field of quality management since 2014. First as a Performance coordinator for the French leader in Mystery Shopping for high end luxury brands, and since 2015 for VFM. I am passionate about helping organizations and people who work there. With innovative, clear advice, we support them to improve the quality of their services.
My strength is that I don't simply absorb information - I internalize it and make it my own by finding some way to put this knowledge into a more practical use for our clients. My law background makes that I have strong organizational, listening and negotiating skills. I am able to quickly understand the most important needs of our client and I always trust my good eye for detail & strong sense of intuition.
As Operational manager VFM France, I am responsible for the implementation and execution of their Projects in France. I'm proud to say that our European portfolio is expending rapidly.